Help Center
Your go-to resource for product guides, FAQs, and customer support.
Popular Questions
What is your minimum order quantity (MOQ)?
Our minimum order quantity (MOQ) varies by product category and customization level:
• Military & Tactical Products: 500 pcs per style
• Outdoor Apparel & Gear: 20 pcs per style
• Customized Orders (logo, packaging, or special design): 3,000 pcs per style
Sample orders are available for quality and fitting evaluation before bulk production.
Can I request samples?
Yes, samples are available. The initial sample order is charged; however, if you proceed with a bulk order, the sample cost will be deducted from your total order amount. Please note that buyers are responsible for shipping costs.
Do you have stock available for immediate purchase?
Yes. We keep standard items in stock for fast delivery. Small orders can usually ship within 1–2 days. For bulk orders (20GP/40GP containers), delivery is typically 30–45 days.
Do you provide OEM/ODM services?
Yes. We can develop products according to your designs, logos, or samples. OEM/ODM customization is welcome, and we have extensive experience in uniform and tactical gear production.
What payment methods do you accept?
We accept T/T (bank transfer), Visa, PayPal, and Alibaba Trade Assurance.
Products & Customization
What are your main product categories?
We specialize in military uniforms, tactical gear, and outdoor apparel. Our range includes combat uniforms, jackets, vests, backpacks, belts, and related equipment.
What is your minimum order quantity (MOQ)?
Our minimum order quantity (MOQ) varies by product category and customization level:
• Military & Tactical Products: 500 pcs per style
• Outdoor Apparel & Gear: 20 pcs per style
• Customized Orders (logo, packaging, or special design): 3,000 pcs per style
Sample orders are available for quality and fitting evaluation before bulk production.
Do you provide OEM/ODM services?
Yes. We can develop products according to your designs, logos, or samples. OEM/ODM customization is welcome, and we have extensive experience in uniform and tactical gear production.
Can I request samples?
Yes, samples are available. The initial sample order is charged; however, if you proceed with a bulk order, the sample cost will be deducted from your total order amount. Please note that buyers are responsible for shipping costs.
Orders & Shipping
Do you have stock available for immediate purchase?
Yes. We keep standard items in stock for fast delivery. Small orders can usually ship within 1–2 days. For bulk orders (20GP/40GP containers), delivery is typically 30–45 days.
Which markets do you mainly serve?
Our main buyers include government tenders, airlines, and international organizations such as the United Nations. Our products are exported to Europe, the Middle East, Africa, and South America.
Which shipping methods do you offer?
We provide sea freight, air freight, and express shipping (DHL, FedEx, UPS). Delivery method depends on your order volume and destination.
Payment & Pricing
What payment methods do you accept?
We accept T/T (bank transfer), Visa, PayPal, and Alibaba Trade Assurance.
Can I get a discount on my order?
Yes. Pricing depends on order quantity. Larger orders enjoy better pricing and additional discounts.
Can you issue a Proforma Invoice (PI)?
Yes, a PI will be provided for all confirmed orders.
Quality & Technology
How do you ensure product quality?
We are ISO9001 certified, and our products have passed SGS, TUV, and Intertek testing. We also work with top-tier dyeing factories in China. Third-party inspections are welcome.
What makes your military uniforms different?
With over 20+ years of expertise in uniform manufacturing, our skilled technical workers ensure consistent quality and efficient production.
Do you use any special technologies?
Yes. For military applications, we employ advanced concealment technology that adjusts infrared reflectivity, reducing detection by night vision and thermal imaging devices.
Contact & Support
When can I contact you?
We provide 24-hour online reply service, and will respond at the time most convenient for you.
How can I reach you?
You can contact us via email (contact@whfronter.com), WhatsApp (+86 13387557561), or through our inquiry form.
Can I visit your factory?
Yes, we welcome visits to our factories. Please arrange an appointment in advance.